Other

Can Puella products be purchased in the DM store network?

You can exclusively snag Puella's fantastic products on our e-shop at puellascents.com! Dive in and order a sample set to explore or handpick from our curated collection of favorites.

How can I contact you?

You can contact us via email at support@PUELLAscents.com and through our social media channels Facebook and Instagram.

Do you offer activities for customers / prize games?

For activities and prize games, follow our social media channels :)

Why are the products only available with us?

We are the exclusive distributor of the Puella brand, and we sell products only through our online store. We do not have brick-and-mortar stores.

What is cruelty-free and vegan?

It means that our products do not contain any animal-derived ingredients and it have not been tested on animals.

Is it suitable for allergy sufferers, children, infants, and animals?

Our products are also used by allergy sufferers and eczema patients. They are not only cherished by our adult clientele but also find their way into the wardrobes of newborns and children. However, we do not recommend using them for washing pet textiles.

You can adjust the dosage according to your needs. If the fragrance is too intense, we recommend reducing the dosage by half.

To try our fabric softener alternative (perfumes), you can order a sample set from our e-shop: www.PUELLAscents.com/sample-kit-of-the-puella-laundry-perfumes

Are Puella products environmentally friendly?

At Puella, we take environmental protection seriously. Our laundry perfumes are free from heavy metals, polluting residues, dioxane, SVHC, parabens, PBT/vPvB substances, microplastics, and nanomaterials.

Perfumes are applied directly to clothing by the washing machine and they do not enter wastewater.

When using the recommended dosage and handling Puella products correctly, it is also suitable for sewage treatment plants and wastewater facilities.

Information about new products

Follow our social media channels, and you'll be the first to find out :)

Are Puella products dermatologically tested?

PUELLA subjected its laundry perfumes to standard dermatological testing typically reserved for cosmetic products.

However, it is important to note that using laundry perfumes is identical to using regular fabric softeners and differs from the traditional application of cosmetic products directly to the skin.

Despite this difference, the testing of perfumes was successful, confirming that when the correct dosage and proper handling are followed, these products are safe for the skin and suitable for their intended use.

9 items total
Back shopping