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What types of scents do you offer?

We offer a wide range of products, including laundry perfumes, room sprays, creams, and perfumes. Each of these products is available in six different scents. Whether you prefer sweet, fresh, floral, or fruity tones, you will surely find what you are looking for in our selection.

Puella Scent Descriptions:

To help you navigate better, we have prepared a list of all our fragrances along with a brief description of each:

 

Name Scent Components Type of Scent Suitable for
First Dream Lavender, vanilla Sweet Women
JaLu Mandarin, eucalyptus, rose, ylang-ylang, orange blossom, sandalwood, patchouli Fresh fruity-floral Unisex
Double Y Ylang-ylang, apple, orange blossom, vanilla, cedar svieža vôňa Women
EmiJa Blackcurrant, orange blossom, pink pepper, jasmine, chocolate, vanilla, patchouli, cedar, musk Fruity-spicy Women
Frayo Mandarin, blackcurrant, rose, jasmine, raspberry, musk, amber, caramel Fruity-floral Unisex
Queenka Pear, blackcurrant, peach, orange blossom, jasmine, vanilla, patchouli Sweetest Women

 

Which scent is the most popular?

Among the most popular scents among our customers are Double Y and Frayo.

How to choose the right scent?

If you want to try our scents, we recommend ordering samples of our laundry perfumes. These samples allow you to test the range of scents we offer and find the one that best suits your preferences.

Are Puella products safe to use during pregnancy?

Yes, Puella laundry perfumes, as well as other products, are safe to use during pregnancy and do not affect fertility.

Our products are manufactured with a focus on quality and in compliance with strict laws and regulations of the European Union. All ingredients used in our products are carefully selected and tested to ensure their safety and effectiveness.

Changes in composition

The laundry perfume First Dream previously contained a substance called Butylphenyl methylpropional, which was commonly used in the cosmetic industry of the European Union as a fragrance ingredient in personal hygiene products, soaps, and hair care products. The product containing this substance at that time included all necessary information regarding its composition and warnings in accordance with applicable laws.

The use of this substance was restricted and banned as of March 1, 2022. The substance Butylphenyl methylpropional was classified as unsuitable due to suspected potential negative effects on the human reproductive system. As a result, we have removed this substance from the composition of the laundry perfume First Dream.

 

Dermatological testing and safety

The company PUELLA subjected its laundry perfumes to dermatological testing. This testing was conducted by the company CENTRUM estetické dermatologie, léčby akné a obličejových dermatóz syncare plus, s. r. o., on September 27, 2023.

The test results confirmed that when used correctly and handled appropriately, these products are safe for the skin and suitable for their intended use. Documentation of the testing is available for download here: translated document, original document.

If you have any questions or need further information, please don't hesitate to contact us. Our customer support is available to assist you, and we're happy to help.

Can Puella laundry perfumes damage the washing machine?

Our concentrated Puella laundry perfumes are designed with the safety of washing machines in mind. By following the instructions below, you can achieve the desired results and prevent any risk of damaging the washing machine or other surfaces:

  • Proper usage

Laundry perfumes should only be applied to damp laundry. Therefore, place them in the appropriate compartment of the washing machine intended for fabric softener. This ensures even distribution of the fragrance and minimizes contact with other surfaces.

For more information on proper usage and dosing, click here.

  • Handling caution

The internal parts of the washing machine are made of plastic that is resistant to higher temperatures and chemical agents. If the perfume comes into contact with less resistant plastic on the surface of the washing machine or any other surface, it is necessary to immediately rinse the affected area with water and wipe it with a cloth.

  • More tips

By following the instructions on the label and using laundry perfumes correctly, you not only protect your washing machine but also ensure a longer lifespan for its components. Regular maintenance of the washing machine, including cleaning and caring for its surfaces, is also important. If you have any further questions regarding our products, feel free to contact us.

Are Puella perfumes harmful or toxic?

Our products are carefully designed to be suitable even for allergy sufferers and individuals with sensitive skin or eczema.

Dermatological testing and safety

Puella laundry perfumes have undergone rigorous dermatological testing, which is standard for cosmetic products. This testing confirmed that our products are safe to use and do not cause adverse reactions when used correctly and in the appropriate dosage. More information about the testing provider and results can be found HERE.

We do not currently have any medical findings confirming allergic reactions due to the use of our products.

Composition and properties

Our products contain carefully selected ingredients that are gentle on the skin. The composition is designed to minimize the risk of irritation and allergic reactions. Puella perfumes do not contain parabens, sulfates, or other potentially harmful substances, making them an ideal choice for people with sensitive skin.

Recommendations for safe use

To achieve the best results and minimize the risk of irritation, we recommend following the recommended dosage of our products. If you have very sensitive skin, start with a smaller amount.

Who manufactures Puella products?

Our products are manufactured by the Czech laboratories Mandario Company s.r.o. based in Prague.

Our Story

At the beginning of our journey, we collaborated with perfumery experts and underwent rigorous internal testing to discover the recipe for a product that would be undeniably the best and most fragrant in the eyes of our customers.

We also introduced strict standards and obtained pan-European certifications. We perfected our products to absolute perfection, and today we can proudly say they are truly the best on the market.

Learn more about us here: https://www.puellascents.com/our-story/

Can Puella products be purchased in the DM store network?

Products from Puella are exclusively available through our official e-shop at puellascents.com

 

Order a sample kit or choose from our wide range of products.

What are the advantages of shopping through the Puella online shop?

  • Wide selection of high-quality products
  • Regular promotions and discounts
  • Fast and convenient ordering from the comfort of your home
  • Secure online payments

Additional useful information:

What payment methods are available?

Our customers can pay for their orders as follows:

  • Card payment
  • Apple Pay / Google Pay
  • PAYPAL

How is the delivery of ordered goods handled?

Orders are typically delivered within 1-3 business days through our partner carriers.

If I don't like a product, can I return it?

Yes, in accordance with our terms and conditions, we offer the option to return goods within 14 days of delivery..

How can I contact you?

You can contact us in several ways. Choose the one that suits you best:

  • Email: If you have any questions or requests, feel free to contact us at support@puellascents.com. Our staff are ready to provide you with fast and reliable assistance..
  • Social Media: Are you active on social media? You can also follow and contact us through our official pages on Facebook and Instagram. Just send us a message, and we will strive to respond to your questions and requests as quickly as possible.
Do you also offer activities and giveaways for customers?

Yes, we offer various activities and giveaways (prize games etc.) for our customers. Follow our social media channels where we regularly share information about upcoming competitions and special events.

Where can I purchase Puella brand products?

Our products are exclusively available on our e-shop at www.puellascents.com. This allows us to maintain direct contact with customers and provide them with the best possible shopping experience.

Benefits of shopping through the Puella e-shop:

  • Wide selection of products.
  • Convenient shopping from the comfort of home.
  • Fast delivery (1-3 working days).
  • Easy exchange or return of goods.
  • Secure payment.

Additional useful information:

How quickly will my order be delivered?

We strive to process all your orders as quickly as possible. The standard delivery time is 1-3 working days. After dispatching your order, you will receive a confirmation email with a tracking link for your shipment.

What are the payment options?

In our e-shop, you can pay by the following methods: Card payment, Apple Pay / Google Pay, and PayPal. All payments are secured with state-of-the-art technologies to protect your data.

Is it possible to return or exchange purchased products?

Certainly, if you're not satisfied, you can return or exchange products within 14 days of delivery. The products must be unused and in their original packaging. For more information on returns and exchanges, please refer to our terms and conditions.

What does Cruelty-Free and Vegan labeling mean?

The Cruelty-Free and Vegan labels on our products signify that we are committed to ethical and responsible practices in the production of cosmetics and other goods.

  • Cruelty-free

Our products have not been tested on animals at any stage of development or production. This commitment applies to both the final products and all ingredients used in their manufacture.

  • Vegan

Our products do not contain any animal-derived ingredients. All our ingredients are of synthetic origin, ensuring that our products are suitable for vegans and those who wish to avoid animal products

 

If you are interested, upon request we can provide you with a manufacturer's declaration. This declaration officially confirms that all ingredients used in our products, as well as the entire manufacturing process, do not include any animal ingredients or animal testing.

Is it suitable for allergy sufferers, children, infants, and animals?

Yes, our laundry perfumes Puella are designed to be safe and suitable for everyone, including allergics, children, and animals.

  • Allergy Sufferers 

Our laundry perfumes are suitable even for those with allergies and eczema.

All our products undergo dermatological testing conducted by CENTRUM estetické dermatologie, léčby akné a obličejových dermatóz syncare plus, s. r. o., on September 27, 2023. More information and specific results can be found on the individual laundry perfume product pages.

  • Children

Puella products are a popular choice among families due to their gentle composition. You can adjust the dosage as needed. If the fragrance is too intense, we recommend reducing the dosage by half.

  • Pets

Puella products are also suitable for washing textiles intended for pets. Animals have a sense of smell several times more sensitive than humans, so in this case too, we recommend reducing the dosage by half. This will ensure that the fragrance is not too intense for your pet and does not bother them.

 

Further Useful Information

  • Sample Kit: Interested in trying our fabric softener alternative? Order a sample set directly here. It's the ideal way to find out if our product meets your needs.
  • Product Composition: Our laundry perfumes do not contain heavy metals, polluting residues, dioxane, SVHC, parabens, PBT/vPvB substances, microplastics, or nanoparticles.
  • Product Dosage: For optimal results, we recommend following the recommended dosage and instructions provided on the label of our products. More information on proper dosing can be found here.
Are Puella laundry perfumes environmentally friendly?

Yes, all our products are designed with environmental protection in mind.

  • Composition without harmful substances

Our laundry perfumes do not contain heavy metals, polluting residues, dioxane, SVHC substances, parabens, PBT/vPvB substances, microplastics, or nanoparticles. This means that our products are safe for both your health and the environment.

  • Effective perfume release

The perfume is released during the final phase of the washing cycle. This process ensures that the perfume is applied directly to the clothing and does not get drained into wastewater, thereby minimizing water pollution.

  • Suitable for wastewater treatment plants

When used according to recommended dosages and handling procedures, Puella products are also suitable for use with wastewater treatment plants..

Do you plan to expand your product range?

Yes, we are constantly working to expand our range with new and innovative products. Follow our website and social media to stay informed about all the latest updates..

Don't miss out!

Stay tuned for the latest products in our lineup. Follow us on the following social networks:

Are Puella products dermatologically tested?

The company PUELLAvone subjected its laundry perfumes to dermatological testing, which is standardly reserved for cosmetic products.

The dermatological test of Puella laundry perfumes for PUELLAvone, s.r.o., was conducted by the company CENTRUM estetické dermatologie, léčby akné a obličejových dermatóz syncare plus, s.r.o., on 27th September 2023. For more information (including the test results), please refer to the description of the laundry perfumes.

It is important to note that using laundry perfumes is identical to using regular fabric softeners and differs from the traditional application of cosmetic products directly onto the skin.

When used correctly and handled properly, these products are safe for the skin and suitable for their intended use.

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