If you find that the goods in the package are damaged, follow these steps as you would for a complaint:
- Fill out the complaint form on the website www.puellascents.com/warranty-claim
- Send us a photo of the package you received and a photo of its contents. Please take the photo in a way that shows each side of the box.
- Safely pack the goods you want to return and send them according to the instructions from customer support.
If you have any further questions or need additional assistance, do not hesitate to contact us. We are here to help!