Product returns

How can I return the goods?
  1. Click on this link.
  2. Select the option "Return" on the page.
  3. Fill out a short form with the required details.
  4. Our Customer Service team will contact you as soon as possible with further instructions.

 

If you have any further questions regarding the return of goods, feel free to contact us. Our customer support is here for you and we are happy to assist with any additional questions or requests.

How long does it take for a refund to be processed?

The process of refunding typically takes 1 – 3 working days. In some cases, this process may take longer due to bank processing or other payment systems, but not more than 14 days from the date the necessary information is provided.

If the funds have not been credited to your account within 14 days, please do not hesitate to contact our customer support. We will gladly provide further information and assist in resolving your situation.

Is it possible to exchange goods?

Yes, exchanging goods is possible. If you are not satisfied with the product or need a different size or variant, we are happy to assist you with an exchange.

How to proceed with the exchange?

  1. Click on this link.
  2. On the page, select the option "Return".
  3. Fill out a short form with the required details.
  4. Our Customer Service team will contact you as soon as possible with further instructions.

What is the fee for exchanging goods?

We charge a standard shipping fee for exchanges. More information about shipping prices can be found here.

If you have any further questions regarding the exchange of goods, feel free to contact us. Our customer support is here for you and we are happy to assist with any additional questions or requests.

3 items total
Back shopping