Payment

You can pay for your order using the following methods:

Payment by card

• Procedure: At the checkout, select the option to pay by card. Enter your card details (card number, expiration date, CVC code) and confirm the payment.
• Payment processing time: Immediately
• Fee: Free of charge

Google Pay and Apple Pay

• Procedure: Select the Google Pay or Apple Pay option at checkout. Follow the on-screen instructions that will guide you through the entire payment process.
• Payment processing time: Immediately
• Fee: Free of charge

PayPal

• Select PayPal as your payment option at checkout.
• Log in to your PayPal account.
• Confirm the payment details.
• Complete the transaction.

You can find more information about payment methods here: www.puellascents.com/shipping

You can make a cash-on-delivery payment upon receiving the package from the courier or at a pickup point.

You can pay by card or in cash (we recommend verifying this option in advance).

We will send the invoice to your email immediately upon payment of your order, but no later than within 24 hours.

What should I do if I don't receive the invoice within 24 hours?

If you haven't received the invoice even after this time, please check your spam or junk mail folder in your email account. If you still can't find the invoice there, feel free to contact us:

• Email: support@puellascents.com

Our customer support will gladly assist you in resolving this issue.

In the case of an unsuccessful card payment, we automatically send an email containing a blue button for online payment reattempt.

If you wish to change the delivery method to cash-on-delivery, please contact us.

If you prefer online payment but are unable to retry the payment, please create a new order and remind us to delete the original order.