What is the delivery time for my order?

If you order an item that is in stock before 2:00 PM on a working day, your order will be packed and dispatched on the same day. The estimated delivery time is 1 – 3 working days.


Delivery may be affected by several factors, such as orders placed during weekends or holidays, which will be processed on the next working day. This could cause a slight extension of the delivery time.

Additional useful information:

  • Tracking your shipment: After dispatching your order, we will send you an email with tracking information. This will allow you to monitor its current status and estimated delivery time.
  • Changing delivery address: If you need to change the delivery address after placing your order, please contact us as soon as possible. We can make the change if the parcel is not yet in the delivery process.
  • Delivery methods: Your orders are delivered through PPL services. For more information on available delivery methods, please visit the following page: Shipping and Payments.

Should you have any questions or need further information about the delivery of your order, please don't hesitate to contact us at the email address support@puellascents.com.

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